How to fix Hulu Error Code RUNUNK13
Method 1: Check the internet connection
Generally, the most common issue with Hulu is an intermittent or problematic internet connection. You’ll need to open the web browser and run Google’s online speed test. If you’re using Hulu on a streaming media player or your TV, you should run the speed test on another device in the same room to sure that you aren’t too far from the router. Remember, you need to have an internet speed of over 5 Mbps for high-definition or 15 Mbps for 4K streaming.
Method 2: Clear the cache on the app
Occasionally, apps on your smartphone can misbehave as their data cache could contain corrupted data. The fix is rather simple. If you’re using Hulu on your iPhone, you’ll need to uninstall the app before reinstalling it from the App Store. If you’ve got an Android device, you should clear the cache without removing the app. Head over to the Settings app and then tap on “Apps”. If necessary, you’ll have to tap on “See all apps” before selecting on “Hulu”. Select “Storage and Cache” before choosing “Clear Storage” and then tap “Clear Cache”.
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Method 3: Reload the page with the show that you’re looking to watch
If you’re using Hulu on a web browser, you should reload the webpage and then click on the link once again. If you are using a streaming media player, you need to navigate away from the content page and return again. Sometimes, the problem could be intermittent and disappear once you refresh the page.
Method 4: Restart the app
If you’re getting the RUNUNK13 error consistently, you should close the app and then restart it. This will eliminate any corrupt data keeping the app from working properly. For most streaming devices, you should select the app and click and hold or long-press on it until you get additional options that also include force-closing the app.
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Method 5: Try Hulu on another device
Another way to fix this issue would be by watching the show on Hulu on another device. For instance, if you’re getting the Hulu Error Code RUNUNK13 on your TV’s Fire Stick, you should check if you can watch that movie or show on Hulu using the app on your smartphone or on your laptop. If nothing else works, Hulu could be causing the issue. Hulu has acknowledged in support forums that the RUNUNK13 error is a bug it’s working to fix. If you’ve tried everything and still can’t watch Hulu, there’s most likely an issue with the service. You may need to use another service while waiting for a fix.
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